AM
Allen M
1 reviews | Active since Dec 2020
11 Dec 2020, 13:40
Policy Number: ***
I would greatly like to appreciate the courtesy and professionalism rendered by Vincent from Platinum Life he showed a lot of customer care whilist talking me through my policy and offered a best solution given the current economic situation. He was very patient with me and answered all my questions with due diligence and acted in a very professional manner
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Replies (2)
Platinum Life's replyOfficial
14 Dec 2020, 12:09Dear Allen,
Thanks for letting us know how efficient Vincent was when assisting you. We are thrilled to hear that he assisted you as nicely as he did and we will be sure to pass the positive feedback on to him.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thanks for letting us know how efficient Vincent was when assisting you. We are thrilled to hear that he assisted you as nicely as he did and we will be sure to pass the positive feedback on to him.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply14 Dec 2020, 12:09
Official
Dear Allen,
Thanks for letting us know how efficient Vincent was when assisting you. We are thrilled to hear that he assisted you as nicely as he did and we will be sure to pass the positive feedback on to him.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thanks for letting us know how efficient Vincent was when assisting you. We are thrilled to hear that he assisted you as nicely as he did and we will be sure to pass the positive feedback on to him.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
AM
Allen M's updateReviewer Update
20 Apr 2023, 14:06Policy No: ***.
Good day. For the past three years since I last spoke to one of your consultants regarding my policy as my initial intent was to cancel the policy and hopeful the premiums contributed be paid out that was somewhere around Dec 2020.
Since then it has been a roller coaster ride and feel agreived that I was ill advised to lowering the premium plans to one as later on that the premium I was in wouldn't allow for the policy if canceled to be paid out. It seems like all my questions fell on deaf ears whenever the questions arose what would happen to the policy premiums paid and the insurer was bent on collecting monthly premiums and had explained the nature of predicament why I could continue with the policy to a point was told if I cancel/ if no premiums are collected I lose all the benefits without even factoring unavoidably reason until I eventually even got from not getting feedbacks to having my email address blocked if I dared tried asking about the contributed premiums that are un the policy that was last year in May 2022 o have never had back.
Though the question still is what will happen to the almost four year contributed premiums in my policy.
Good day. For the past three years since I last spoke to one of your consultants regarding my policy as my initial intent was to cancel the policy and hopeful the premiums contributed be paid out that was somewhere around Dec 2020.
Since then it has been a roller coaster ride and feel agreived that I was ill advised to lowering the premium plans to one as later on that the premium I was in wouldn't allow for the policy if canceled to be paid out. It seems like all my questions fell on deaf ears whenever the questions arose what would happen to the policy premiums paid and the insurer was bent on collecting monthly premiums and had explained the nature of predicament why I could continue with the policy to a point was told if I cancel/ if no premiums are collected I lose all the benefits without even factoring unavoidably reason until I eventually even got from not getting feedbacks to having my email address blocked if I dared tried asking about the contributed premiums that are un the policy that was last year in May 2022 o have never had back.
Though the question still is what will happen to the almost four year contributed premiums in my policy.
AM
Allen M's update20 Apr 2023, 14:06
Reviewer Update
Policy No: ***.
Good day. For the past three years since I last spoke to one of your consultants regarding my policy as my initial intent was to cancel the policy and hopeful the premiums contributed be paid out that was somewhere around Dec 2020.
Since then it has been a roller coaster ride and feel agreived that I was ill advised to lowering the premium plans to one as later on that the premium I was in wouldn't allow for the policy if canceled to be paid out. It seems like all my questions fell on deaf ears whenever the questions arose what would happen to the policy premiums paid and the insurer was bent on collecting monthly premiums and had explained the nature of predicament why I could continue with the policy to a point was told if I cancel/ if no premiums are collected I lose all the benefits without even factoring unavoidably reason until I eventually even got from not getting feedbacks to having my email address blocked if I dared tried asking about the contributed premiums that are un the policy that was last year in May 2022 o have never had back.
Though the question still is what will happen to the almost four year contributed premiums in my policy.
Good day. For the past three years since I last spoke to one of your consultants regarding my policy as my initial intent was to cancel the policy and hopeful the premiums contributed be paid out that was somewhere around Dec 2020.
Since then it has been a roller coaster ride and feel agreived that I was ill advised to lowering the premium plans to one as later on that the premium I was in wouldn't allow for the policy if canceled to be paid out. It seems like all my questions fell on deaf ears whenever the questions arose what would happen to the policy premiums paid and the insurer was bent on collecting monthly premiums and had explained the nature of predicament why I could continue with the policy to a point was told if I cancel/ if no premiums are collected I lose all the benefits without even factoring unavoidably reason until I eventually even got from not getting feedbacks to having my email address blocked if I dared tried asking about the contributed premiums that are un the policy that was last year in May 2022 o have never had back.
Though the question still is what will happen to the almost four year contributed premiums in my policy.