DN
Dimple N

1 reviews | Active since Mar 2018

23 Oct 2024, 12:10

Policy issues

I did not ask for any policies, and then they activated a policy and sent me a sms. I have emailed them and have had no response

0
Replies (2)
Platinum Life
Platinum Life's reply23 Oct 2024, 12:32
Official
Dear Dimple, 

Thank you so much for taking my call and discussing this matter with me. I can confirm that no policy will be issued out in your name and thanks for allowing me to provide clarity regarding the promotional cover. 

You are welcome to contact me if there is anything else I can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor
DN
Dimple N's update23 Oct 2024, 12:38
Reviewer Update
Thank you for your prompt response and clarity in clearing up the misunderstanding.
Truly amazing how quickly you reached out to me to resolve this issue.