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Noeleen O

1 reviews | Active since Apr 2013

24 Nov 2020, 18:56

policy cancelation

I wanted to cancel my policy because of financial issues and a lady by the name of Rose called me to find out why i need to cancel. When i explained to her my issue she offered my a lower premium with the same payout value for myself and partner. There were also some conerns that I had about the policy and she took her time to explain them to me. Rose needs an BELLS.

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Replies (1)
Platinum Life
Platinum Life's reply25 Nov 2020, 15:38
Official
Dear Noeleen, 

I am so glad that Rose was able to take the time to provide more information about your policy and any concerns you had. Thank you so much for sharing the experience you had with us and please do not hesitate to let us know if there is anything else we can assist with 

Have a great day 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor