SM
Silindile M
1 reviews | Active since May 2013
21 May 2020, 19:33
Policy cancelation
Good day
May I please cancel my policy with Platinum life insurance with immediate effect. Due to the lockdown I cannot afford to pay the premiums. I would also like to request for a refund for the premiums paid to date.
Kind Regards, Silindile Mogashoa
Helpful (0)
Replies (1)0
Replies (1)
Platinum Life's replyOfficial
25 May 2020, 10:29Dear Silindile,
I have received your cancellation request and have logged it with our cancellation department. My colleague will call you within a week to finalize your request.
We do understand that things are difficult during this time, and we have suspended the debit order to prevent any inconvenience.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your cancellation request and have logged it with our cancellation department. My colleague will call you within a week to finalize your request.
We do understand that things are difficult during this time, and we have suspended the debit order to prevent any inconvenience.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply25 May 2020, 10:29
Official
Dear Silindile,
I have received your cancellation request and have logged it with our cancellation department. My colleague will call you within a week to finalize your request.
We do understand that things are difficult during this time, and we have suspended the debit order to prevent any inconvenience.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your cancellation request and have logged it with our cancellation department. My colleague will call you within a week to finalize your request.
We do understand that things are difficult during this time, and we have suspended the debit order to prevent any inconvenience.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor