SH
Shorba H
1 reviews | Active since Sept 2012
09 Mar 2022, 10:03
Please no gifts
I received an sms saying I was nominated for a promotional gift. I received a phone call and was asked about my personal details, the agent said that I would receive my gift in 4 weeks. The lady asked for my ID number, what bank I am with and if my account is current or savings I got a bit suspicious, because what does that have to do with a promotional "gift"? I realised now that it was so stupid of me to give my personal details over the phone. I do not wish to receive the “free, promotional” gift. Please confirm in writing that I will not receive anything further from Platinum Life, either in the way of a gift, nor of a free 6-month Cancer voucher.
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Replies (2)
Platinum Life's replyOfficial
09 Mar 2022, 10:38Dear Shorba,
I have received your review and would like to provide some feedback regarding this matter
Kindly note that we give our policy holders the chance to nominate friends and family members for a promotional gift, The gift is cost and obligation free and simply serves as a way to provide more information about our company.
Your ID number is asked as it is unique which can be used to track your gift and ensure that no duplicates are sent out. As part of your gift, we also send out a guide on efficient banking and how to save using the account you have. This is asked to send out only information that is relevant to you
You have been added to our do not contact list and no gift will be sent out as requested
Please feel free to contact our Client Care team if you have any questions or queries
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter
Kindly note that we give our policy holders the chance to nominate friends and family members for a promotional gift, The gift is cost and obligation free and simply serves as a way to provide more information about our company.
Your ID number is asked as it is unique which can be used to track your gift and ensure that no duplicates are sent out. As part of your gift, we also send out a guide on efficient banking and how to save using the account you have. This is asked to send out only information that is relevant to you
You have been added to our do not contact list and no gift will be sent out as requested
Please feel free to contact our Client Care team if you have any questions or queries
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply09 Mar 2022, 10:38
Official
Dear Shorba,
I have received your review and would like to provide some feedback regarding this matter
Kindly note that we give our policy holders the chance to nominate friends and family members for a promotional gift, The gift is cost and obligation free and simply serves as a way to provide more information about our company.
Your ID number is asked as it is unique which can be used to track your gift and ensure that no duplicates are sent out. As part of your gift, we also send out a guide on efficient banking and how to save using the account you have. This is asked to send out only information that is relevant to you
You have been added to our do not contact list and no gift will be sent out as requested
Please feel free to contact our Client Care team if you have any questions or queries
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter
Kindly note that we give our policy holders the chance to nominate friends and family members for a promotional gift, The gift is cost and obligation free and simply serves as a way to provide more information about our company.
Your ID number is asked as it is unique which can be used to track your gift and ensure that no duplicates are sent out. As part of your gift, we also send out a guide on efficient banking and how to save using the account you have. This is asked to send out only information that is relevant to you
You have been added to our do not contact list and no gift will be sent out as requested
Please feel free to contact our Client Care team if you have any questions or queries
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
SH
Shorba H's updateReviewer Update
09 Mar 2022, 11:02Thank you
SH
Shorba H's update09 Mar 2022, 11:02
Reviewer Update
Thank you