JR
Jaco R

1 reviews | Active since Mar 2024

09 May 2024, 10:20

PLEASE CANCEL ANY COVER

I was nominated by a friend for a free gift which I did not receive but im not really bothered about that. I assume there is a process I did not complete yet.

However I was called by a Bradley Vos on 14 March regarding taking out cover through Platinum Life. I decided to be nice and listen to what he has to say however when he wanted me to confirm whether I will take the cover or not I told him "I would like to see the policy documents first before I decide or not" I said it multiple times. I felt uncomfterable when my bank account details was asked so I ended the call and saw immediately afterwards free cover of R50,000 was activated. If any cover was activated I want it to be cancelled. Please also add my number to the do not disturb list. I don't want any cover from Platinum Life.

0
Replies (1)
Platinum Life
Platinum Life's reply09 May 2024, 10:33
Official
Dear Jaco, 

I have received your review and would like to assist regarding this matter. I was unable to reach you telephonically to confirm. 

Kindly note that we have no record of a policy on our system yet. I have sent a request through to our sales team to ensure that nothing is issued out in your name. 

Please note that the free R50 000 cover is only valid for 6 months and has no cost linked to it. This would have been offered to you as part of the promotional gift 

Your details have been added to our Do Not Contact list and no further calls will be made to you. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor