JvdR
Juliette van der Rijst
1 reviews | Active since Jan 2020
22 Jan 2020, 12:49
Platnum Life
I had a problem with a product that was added to my cover and phoned Platinum Life Head Office. Problem was sorted in under 3 minutes and I got a credit on my next installment. Thank you so much. Two weeks later a lady phoned me from head office to confirm that the product was removed from my policy and to remind me of the credit on my next installment. My complai t was handled in a proffesional manner and I am very pleased.
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Platinum Life's replyOfficial
22 Jan 2020, 13:44Dear Juliette,
I am so glad that hear that we were able to assist with your complaint and could ensure that the matter was sorted out within a few minutes.
We’ll be sure to show recognition where it's due and we look forward to keeping you impressed for years to come.
Please do not hesitate to contact us if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I am so glad that hear that we were able to assist with your complaint and could ensure that the matter was sorted out within a few minutes.
We’ll be sure to show recognition where it's due and we look forward to keeping you impressed for years to come.
Please do not hesitate to contact us if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply22 Jan 2020, 13:44
Official
Dear Juliette,
I am so glad that hear that we were able to assist with your complaint and could ensure that the matter was sorted out within a few minutes.
We’ll be sure to show recognition where it's due and we look forward to keeping you impressed for years to come.
Please do not hesitate to contact us if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I am so glad that hear that we were able to assist with your complaint and could ensure that the matter was sorted out within a few minutes.
We’ll be sure to show recognition where it's due and we look forward to keeping you impressed for years to come.
Please do not hesitate to contact us if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor