DB
Daniel B
1 reviews | Active since Jan 2010
21 Jul 2023, 09:34
Platiunum Life Harassment
I am continuously facing harassment from Platinum Life! Whether it's their incessant calls offering useless deals or competitions from their partners, I've repeatedly requested them to refrain from contacting me about anything, but my pleas have fallen on deaf ears. Just this morning, I received yet another call regarding a voucher. This has to stop!
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Replies (3)0
Replies (3)
Platinum Life's replyOfficial
21 Jul 2023, 09:47Dear Daniel,
I have received your review and looked into this matter on my side.
I apologize that you have been getting calls about deals or vouchers. An upgrade was recently added to your policy and as part of this, you also received a voucher from one of our sister companies to use. They may do a follow up call on their side to confirm that you have received it and to assist with redemption if needed. I can also see that our referral team has contacted you in this week to provide the chance to nominate friends and family members for a promotional gift. This is optional and the lead was closed after you confirmed that you are not interested,
I have arranged for your details to be added to the Do Not Contact list to ensure that you are not called in the future.
I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and looked into this matter on my side.
I apologize that you have been getting calls about deals or vouchers. An upgrade was recently added to your policy and as part of this, you also received a voucher from one of our sister companies to use. They may do a follow up call on their side to confirm that you have received it and to assist with redemption if needed. I can also see that our referral team has contacted you in this week to provide the chance to nominate friends and family members for a promotional gift. This is optional and the lead was closed after you confirmed that you are not interested,
I have arranged for your details to be added to the Do Not Contact list to ensure that you are not called in the future.
I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply21 Jul 2023, 09:47
Official
Dear Daniel,
I have received your review and looked into this matter on my side.
I apologize that you have been getting calls about deals or vouchers. An upgrade was recently added to your policy and as part of this, you also received a voucher from one of our sister companies to use. They may do a follow up call on their side to confirm that you have received it and to assist with redemption if needed. I can also see that our referral team has contacted you in this week to provide the chance to nominate friends and family members for a promotional gift. This is optional and the lead was closed after you confirmed that you are not interested,
I have arranged for your details to be added to the Do Not Contact list to ensure that you are not called in the future.
I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and looked into this matter on my side.
I apologize that you have been getting calls about deals or vouchers. An upgrade was recently added to your policy and as part of this, you also received a voucher from one of our sister companies to use. They may do a follow up call on their side to confirm that you have received it and to assist with redemption if needed. I can also see that our referral team has contacted you in this week to provide the chance to nominate friends and family members for a promotional gift. This is optional and the lead was closed after you confirmed that you are not interested,
I have arranged for your details to be added to the Do Not Contact list to ensure that you are not called in the future.
I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
DB
Daniel B's updateReviewer Update
21 Jul 2023, 10:03Hi Somone,
Thank you. I dont want to be phoned about anything, even from partners. Thanks
Thank you. I dont want to be phoned about anything, even from partners. Thanks
DB
Daniel B's update21 Jul 2023, 10:03
Reviewer Update
Hi Somone,
Thank you. I dont want to be phoned about anything, even from partners. Thanks
Thank you. I dont want to be phoned about anything, even from partners. Thanks
Platinum Life's replyOfficial
21 Jul 2023, 11:11I have actioned this on my side and also reached out to our sister companies to ensure that you are not called again. My apologies again for any inconvenience
Platinum Life's reply21 Jul 2023, 11:11
Official
I have actioned this on my side and also reached out to our sister companies to ensure that you are not called again. My apologies again for any inconvenience