1 reviews | Active since Oct 2022
PLATINUM *****ING YOUR MONEY
Platinum life contact my Mom, talked to here almost for an hour. Told her all the stories. Informed us that an email will be send then she have 31 days to confirm the option. Once confirmed then the first payment will be deducted 1st of Dec. 5 seconds after the call was done, she received 6 messages from her bank, stating that Platinum life is trying to do a de*****eck on her account. On the bank app nothing is showing. Suddenly a message came through stating that Platinum life is approved by platinum and the money will be deducted, they even approve an amount of R2388 that they can deduct at a time. HOW CAN THEY DO THAT IF NOTHING IS SIGNED, APPROVED. THANKS CHARMAINE FORM PLATINUM LIFE POTCHEFSTROOM FOR TAKING MONEY FROM OTHER PEOPLE WITHOUT ANY DOCUMENTATION. NO WONDER SO MANY PEOPLE FALLS FOR THIS ****!!!!! PLATINUM LIFE CAN NOT, APPROVE A BANK DEBIT ORDER WITHOUT SIGNED DOCUMENTATION. PLATINUM LIFE - CHARMAIN I WILL TAKE THIS UP HIGHER UP WITH PLATINUM LIFE INCLUDING WITH ABSA BANK. I WANT TO KNOW HOW CAN YOU ARRANGE A DEBIT ORDER
I have received your review and would like to provide some information and look into this matter on my side. I did try to contact you regarding this matter but could not reach you
Kindly note that a debicheck mandate is sent out on the conclusion of a sale. The first debit order will only be collected as per the commencement date of the policy and you still enjoy the 30day review period as discussed. The policy can also be cancelled at any time. The mandate is explained and sent through to the prospective policy holder and they can accept or reject it accordingly.
In order for me to follow up on the call made, I would need to confirm the details for your mother (as she was contacted for the policy). I will reach out via email as well to obtain this in order to fully address your review.
Please note that all our policies are sold telephonically and in accordance with current FSCA and POPIA legislation.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some information and look into this matter on my side. I did try to contact you regarding this matter but could not reach you
Kindly note that a debicheck mandate is sent out on the conclusion of a sale. The first debit order will only be collected as per the commencement date of the policy and you still enjoy the 30day review period as discussed. The policy can also be cancelled at any time. The mandate is explained and sent through to the prospective policy holder and they can accept or reject it accordingly.
In order for me to follow up on the call made, I would need to confirm the details for your mother (as she was contacted for the policy). I will reach out via email as well to obtain this in order to fully address your review.
Please note that all our policies are sold telephonically and in accordance with current FSCA and POPIA legislation.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor