aN
awelani N
1 reviews | Active since Nov 2013
13 Aug 2020, 21:06
Platinum ****
They are a ****. My sister never gave consent To their product and reverses their debuts every months whilst they relentlessly debit her account . They must stop this nonsense. She doesn’t want this product. They must stop debiting her account. Guys never accept a call from these charlatans
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Platinum Life's replyOfficial
17 Aug 2020, 14:34Dear Awelani
Thank you so much for taking my call and for giving us the chance to address this matter for you.
As per our conversation, please note that a cancellation has been logged and a consultant will contact your sister within the week for a legal closure. We have also requested the sales call to follow up on what was discussed. Our team follows a very strict script and any non-adherence will be addressed and rectified.
Please do not hesitate to contact me if there is anything I can assist with while the investigation is ongoing.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and for giving us the chance to address this matter for you.
As per our conversation, please note that a cancellation has been logged and a consultant will contact your sister within the week for a legal closure. We have also requested the sales call to follow up on what was discussed. Our team follows a very strict script and any non-adherence will be addressed and rectified.
Please do not hesitate to contact me if there is anything I can assist with while the investigation is ongoing.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply17 Aug 2020, 14:34
Official
Dear Awelani
Thank you so much for taking my call and for giving us the chance to address this matter for you.
As per our conversation, please note that a cancellation has been logged and a consultant will contact your sister within the week for a legal closure. We have also requested the sales call to follow up on what was discussed. Our team follows a very strict script and any non-adherence will be addressed and rectified.
Please do not hesitate to contact me if there is anything I can assist with while the investigation is ongoing.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and for giving us the chance to address this matter for you.
As per our conversation, please note that a cancellation has been logged and a consultant will contact your sister within the week for a legal closure. We have also requested the sales call to follow up on what was discussed. Our team follows a very strict script and any non-adherence will be addressed and rectified.
Please do not hesitate to contact me if there is anything I can assist with while the investigation is ongoing.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor