AW
Aubrey W
1 reviews | Active since Jun 2021
05 Aug 2021, 08:23
Platinum Life's employees just want to reach their quota on phone calls.
I've became so sick of Platinum Life for all their phone calls and then they put the phone down the moment I answer. Do they do that just to reach their quota for the day... And it happens to everyone I know. I marked them as spam in my call log already. I don't want any life cover from them, but if I did I'd probably get unprofessional service. This answering and putting down is getting on my nerves.
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Platinum Life's replyOfficial
06 Aug 2021, 11:22Dear Aubrey,
I have received your complaint and I am so sorry to hear about the experience you had.
I am currently looking into this matter and will follow up on the phone calls that have been made to you. I have also arranged for your details to be added to our do not contact list.
Please let me know if there is anything else I can assist
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and I am so sorry to hear about the experience you had.
I am currently looking into this matter and will follow up on the phone calls that have been made to you. I have also arranged for your details to be added to our do not contact list.
Please let me know if there is anything else I can assist
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply06 Aug 2021, 11:22
Official
Dear Aubrey,
I have received your complaint and I am so sorry to hear about the experience you had.
I am currently looking into this matter and will follow up on the phone calls that have been made to you. I have also arranged for your details to be added to our do not contact list.
Please let me know if there is anything else I can assist
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and I am so sorry to hear about the experience you had.
I am currently looking into this matter and will follow up on the phone calls that have been made to you. I have also arranged for your details to be added to our do not contact list.
Please let me know if there is anything else I can assist
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor