Platinum Life was quick to respond to my enquiry and they responded with the appropriate information _and_ they've acknowledged my payment

Dear Zoliswa, 

We just love your feedback for our team and we are so proud of them for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to them.  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor