ND
Ntombizine D

1 reviews | Active since Jan 2017

11 Apr 2020, 07:40

Platinum Life using Isabella Garcia to promise non existant online shopping vouchers.

Platinum life consultants called me to give out more than a 100 contacts from my phone and promised a false voucher of a R1000 for online shopping at Isabella Garcia. It is very dissapointing for an insurance company that is in my view well established to use such corcky methods of marketing and use a name of another well established business to promise false vouchers. It is also discrediting to me as an individual who referred all those women thinking that Platinum life meant well.

0
Replies (2)
Platinum Life
Platinum Life's reply17 Apr 2020, 13:44
Official
Dear Ntombizine, 

I have received your review and I am currently following up with our referral department regarding this matter. 

As soon as I have received any feedback, I will be in touch 

I apologize for the delay 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life
Platinum Life's reply21 Apr 2020, 14:25
Official
Dear Ntombizine, 

Our referral department has confirmed that your voucher was sent via SMS on the 17th of April 2020 at 10:00. 

Please let me know if you did not receive it 

 Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor