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Zainab S
1 reviews | Active since Oct 2024
02 Sept 2025, 14:21
Platinum life useless
Platinum life continues sending upgrades on policies despite telephonic agreemnt with agent
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Replies (2)
Platinum Life's replyOfficial
02 Sept 2025, 14:51Dear Zainab,
Thank you for bringing your concern to our attention. I am truly sorry to hear about your recent experience with our team. I attempted to contact you regarding this matter but was unfortunately unable to reach you.
Please be assured that any policy upgrades are entirely optional, and you should never feel pressured into making changes to your policy or benefits. Our email team has confirmed with our sales department that no upgrades will be app**** to your current policy. Additionally, I have added your details to our Do Not Contact list for the next 2 years.
If there is anything further we can assist you with, please do not hesitate to reach out. Our priority is to ensure that you feel supported, satisfied, and fully covered.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for bringing your concern to our attention. I am truly sorry to hear about your recent experience with our team. I attempted to contact you regarding this matter but was unfortunately unable to reach you.
Please be assured that any policy upgrades are entirely optional, and you should never feel pressured into making changes to your policy or benefits. Our email team has confirmed with our sales department that no upgrades will be app**** to your current policy. Additionally, I have added your details to our Do Not Contact list for the next 2 years.
If there is anything further we can assist you with, please do not hesitate to reach out. Our priority is to ensure that you feel supported, satisfied, and fully covered.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Sept 2025, 14:51
Official
Dear Zainab,
Thank you for bringing your concern to our attention. I am truly sorry to hear about your recent experience with our team. I attempted to contact you regarding this matter but was unfortunately unable to reach you.
Please be assured that any policy upgrades are entirely optional, and you should never feel pressured into making changes to your policy or benefits. Our email team has confirmed with our sales department that no upgrades will be app**** to your current policy. Additionally, I have added your details to our Do Not Contact list for the next 2 years.
If there is anything further we can assist you with, please do not hesitate to reach out. Our priority is to ensure that you feel supported, satisfied, and fully covered.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for bringing your concern to our attention. I am truly sorry to hear about your recent experience with our team. I attempted to contact you regarding this matter but was unfortunately unable to reach you.
Please be assured that any policy upgrades are entirely optional, and you should never feel pressured into making changes to your policy or benefits. Our email team has confirmed with our sales department that no upgrades will be app**** to your current policy. Additionally, I have added your details to our Do Not Contact list for the next 2 years.
If there is anything further we can assist you with, please do not hesitate to reach out. Our priority is to ensure that you feel supported, satisfied, and fully covered.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
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Zainab S's updateReviewer Update
02 Sept 2025, 16:291stly in 2020 was the 1st time i was corrrctly informed about this useless policy
ZS
Zainab S's update02 Sept 2025, 16:29
Reviewer Update
1stly in 2020 was the 1st time i was corrrctly informed about this useless policy