HM
Helen McGregor-Langley
1 reviews | Active since Feb 2017
26 Jul 2019, 08:41
Platinum Life - the most pushy, insensitive, inconsiderate company - a definite no no
I have never been harassed so much by a company trying to shove a cancer policy down my throat. They phone at all hours of the day, I have blocked numerous numbers of theirs and they redirect calls to appear as if they are phoning from a landline.
Tyler from Platinum Life - you are pushy and insensitive. I am not interested in your policy or free gifts and recommend other people not to entertain your calls
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Platinum Life's replyOfficial
30 Jul 2019, 13:59Dear Helen,
Thank you so much for taking my call regarding this matter.
I have requested the calls made to you from our sales department. We always strive to offer the best service and any instances where the consultant or script does not adhere to this, will be identified and addressed.
Thank you so much for taking my call regarding this matter.
I have requested the calls made to you from our sales department. We always strive to offer the best service and any instances where the consultant or script does not adhere to this, will be identified and addressed.
As per your request, I have arranged for your details to be removed from our system so that you will not be contacted again.
Thank you so much for bringing this matter under our attention and giving us the opportunity to investigate and solve this.
You are more than welcome to contact me on *** if there is anything else i can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply30 Jul 2019, 13:59
Official
Dear Helen,
Thank you so much for taking my call regarding this matter.
I have requested the calls made to you from our sales department. We always strive to offer the best service and any instances where the consultant or script does not adhere to this, will be identified and addressed.
Thank you so much for taking my call regarding this matter.
I have requested the calls made to you from our sales department. We always strive to offer the best service and any instances where the consultant or script does not adhere to this, will be identified and addressed.
As per your request, I have arranged for your details to be removed from our system so that you will not be contacted again.
Thank you so much for bringing this matter under our attention and giving us the opportunity to investigate and solve this.
You are more than welcome to contact me on *** if there is anything else i can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor