BL
Brett L
1 reviews | Active since Jul 2021
02 Jul 2021, 13:26
Platinum life - the money *****ers
Absolutely a money *****ing company. You have to fight with them to try get anything done and still they try ***** you
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Replies (1)
Platinum Life's replyOfficial
06 Jul 2021, 07:58Dear Brett,
I have received your complaint and have looked into this matter on my side
Kindly note that a cancellation was received and processed on your policy on the 19th of May 2021. A consultant from our cancellation team confirmed this with you on the 25th and a refund was paid for the last premium deducted from your account
Please note that your policy is no longer active and no further debit orders have been made to your account.
I have received out via email for more information regarding your complaint.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and have looked into this matter on my side
Kindly note that a cancellation was received and processed on your policy on the 19th of May 2021. A consultant from our cancellation team confirmed this with you on the 25th and a refund was paid for the last premium deducted from your account
Please note that your policy is no longer active and no further debit orders have been made to your account.
I have received out via email for more information regarding your complaint.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply06 Jul 2021, 07:58
Official
Dear Brett,
I have received your complaint and have looked into this matter on my side
Kindly note that a cancellation was received and processed on your policy on the 19th of May 2021. A consultant from our cancellation team confirmed this with you on the 25th and a refund was paid for the last premium deducted from your account
Please note that your policy is no longer active and no further debit orders have been made to your account.
I have received out via email for more information regarding your complaint.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and have looked into this matter on my side
Kindly note that a cancellation was received and processed on your policy on the 19th of May 2021. A consultant from our cancellation team confirmed this with you on the 25th and a refund was paid for the last premium deducted from your account
Please note that your policy is no longer active and no further debit orders have been made to your account.
I have received out via email for more information regarding your complaint.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor