DN
Damian N

1 reviews | Active since Aug 2020

01 Sept 2021, 07:00

Platinum Life *****S your money

About 2 months ago, one of Platinum Lifes very aggressive telemarketers called me while at work, a few times actually about someone who gave up my number so that I could receive a gift. Ofcourse I am quite sure this gift is non existant as I till today have not reveived anything. Better than that, I unequivically explained to this person that I could not afford any policy with platinum life what so ever as this would literally be taking food out of my mouth.

Even though I told the salesperson that I was not interested, Platinum Life is now *****ING money out of my account every month.

Platinum Life, I want my money back, and I want the person who signed me up for this policy that is currently *****ULANTLY costing me money to be punished. Hope to hear from you soon

0
Replies (1)
Platinum Life
Platinum Life's reply01 Sept 2021, 08:44
Official
Dear Damian, 

I have received your complaint and I am currently investigating this matter on my side. 

All premiums have been stopped and the sales calls have been requested. As soon as I have received this, I will gladly provide further feedback. 

Please feel free to contact me if there is anything I can assist with in the meantime. 

 Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor