pN
prelene N

1 reviews | Active since Apr 2018

20 Feb 2019, 16:07

Platinum life *****s peoples money...

I was contacted my platinum life in early 2017 regarding a policy. I started paying in March 2017. And when I wanted to cancel in October 2018. I was told all my funds gets forfeited.

Reason I wanted to cancel was I have found out about such policy was not good and have done more research. I have paid just under R5000 and am told that I cant get my money back.

Waste of time...

They pocket money from people.

People please be aware.

They just send you a gift to soften people to take their policy and then they take your money.

0
Replies (4)
Platinum Life
Platinum Life's reply22 Feb 2019, 08:23
Official
 
Dear Prelene, 

Thank you so much for taking my call today. 

I will be in touch again on Monday so that we can discuss this matter accordingly. 

Have a great weekend 

Kind Regards 

Simone Venter 

Client Relationship Specialist & Client Care Supervisor 

pN
prelene N's update26 Feb 2019, 14:29
Reviewer Update
Hi, I was not collected as yet.
pN
prelene N's update26 Feb 2019, 14:29
Reviewer Update
I was not contacted again as mentioned above
Platinum Life
Platinum Life's reply26 Feb 2019, 14:47
Official
Dear Prelene, 

Kindly note that I was not able to reach you on Monday at the time confirmed, but will be in contact shortly