FF
Faith F
1 reviews | Active since Jan 2024
27 Aug 2026, 16:40
Platinum life should reconsider that life situations regarding premiums,is not only accidentally or disabilities
Platinum life should reconsider that life situations regarding premiums,is not only accidentally or disabilities. Natural death should also be included, retrenchment and unemployment and sickness.
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Replies (2)
Platinum Life's replyOfficial
27 Aug 2026, 16:51Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team will carefully review this matter and follow up as soon as possible during business hours.
Platinum Life Client Care Team
Platinum Life's reply27 Aug 2026, 16:51
Official
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team will carefully review this matter and follow up as soon as possible during business hours.
Platinum Life Client Care Team
Platinum Life's replyOfficial
28 Aug 2026, 12:30Dear Faith
Thank you for sharing your review and feedback with us
At Platinum Life, our policies are specialised and focused primarily on risk products, including Accidental Disability and Accidental Death. Should we expand our offering in the future to include additional types of cover or benefits, we will be sure to communicate this accordingly.
Thank you for sharing your review and feedback with us
At Platinum Life, our policies are specialised and focused primarily on risk products, including Accidental Disability and Accidental Death. Should we expand our offering in the future to include additional types of cover or benefits, we will be sure to communicate this accordingly.
If you have any questions regarding your current policy, please feel free to reach out to our team. We are always happy to assist.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply28 Aug 2026, 12:30
Official
Dear Faith
Thank you for sharing your review and feedback with us
At Platinum Life, our policies are specialised and focused primarily on risk products, including Accidental Disability and Accidental Death. Should we expand our offering in the future to include additional types of cover or benefits, we will be sure to communicate this accordingly.
Thank you for sharing your review and feedback with us
At Platinum Life, our policies are specialised and focused primarily on risk products, including Accidental Disability and Accidental Death. Should we expand our offering in the future to include additional types of cover or benefits, we will be sure to communicate this accordingly.
If you have any questions regarding your current policy, please feel free to reach out to our team. We are always happy to assist.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor