BC
Benji C
1 reviews | Active since Mar 2009
20 Nov 2023, 16:16
Platinum Life - Shady tactics
Your Palesa Ntshangase called and gave ref no gctt***. She spoke to a young inexperienced young lady, and although she was told that they are not interested she insisted. I have tried to call your number ***to no avail (cannot even get the phone to ring). We DO NOT want your product, your free cover or your free gift. Pease delete this transaction from your system - it is not authorised. Kindly confirm in writing that this is cancelled.
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Platinum Life's replyOfficial
20 Nov 2023, 16:30Dear Benji,
Thank you so much for taking my call and giving me a chance to speak to your daughter regarding this matter
As discussed, please note that I am following up with our sales team to ensure that nothing is issued out in her name. I have also requested the call to investigate the manner in which the consultant handled the sale and any objections made.
Her details have also been added to our Do Not Contact list to ensure that she is not called again in the future
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and giving me a chance to speak to your daughter regarding this matter
As discussed, please note that I am following up with our sales team to ensure that nothing is issued out in her name. I have also requested the call to investigate the manner in which the consultant handled the sale and any objections made.
Her details have also been added to our Do Not Contact list to ensure that she is not called again in the future
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply20 Nov 2023, 16:30
Official
Dear Benji,
Thank you so much for taking my call and giving me a chance to speak to your daughter regarding this matter
As discussed, please note that I am following up with our sales team to ensure that nothing is issued out in her name. I have also requested the call to investigate the manner in which the consultant handled the sale and any objections made.
Her details have also been added to our Do Not Contact list to ensure that she is not called again in the future
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and giving me a chance to speak to your daughter regarding this matter
As discussed, please note that I am following up with our sales team to ensure that nothing is issued out in her name. I have also requested the call to investigate the manner in which the consultant handled the sale and any objections made.
Her details have also been added to our Do Not Contact list to ensure that she is not called again in the future
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor