1 reviews | Active since May 2022
Platinum life ****
Today I received an sms saying I was nominated for a promotional gift, later on I received a phone call and was asked about my details, the agent said that I would receive my gift in 6 - 8 weeks.
I did not really wanted to be rude because the lady who spoke to me was nice, when she asked my ID number, what bank I am with and if my account is current or savings I got a bit suspicious, because what does that have to do with a promotional "gift"? They now have my confidential details.
Based on most of the reviews on hello peter it seems that they often commit '*****' which concerns me greatly.
In researching Platinum Life, it seems that quite a few people are getting caught by Platinum Life in that they send out ACTIVE policy documents with a 30-day review period. I have not provided Platinum Life with my bank account number (other than the name of my bank & what type of account) to allow them to process any debit orders / deductions from my account. If any payments are taken from my bank account, I will take this matter further.
I do not wish to receive the “free, promotional gifts " or any deductions or active memberships to happen .
Thanks
I have received your review and would like to provide some feedback regarding this matter, I was unable to reach you telephonically to discuss this matter
Kindly note that we do give our policy holders the chance to nominate friends and family members for a promotional gift. This is NOT a policy and simply serves as a way to provide more information about who we are and what we do. As we work on the referral basis, we do ask some questions for market research purposes. Only after you have received your gift, might you be contacted by our sales team and offered a policy.
Your ID number is asked, as it is a unique number which can help trace your gift and ensure that no duplicates are sent out. As part of the gift, we also send out a guide on efficient banking and how to save using the account you have.
We are a registered FSP and all our conduct is in line with current FSCA and POPIA legislation.
Kindly note that your details have been removed and nothing will be sent out to you
Please feel free to contact us if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter, I was unable to reach you telephonically to discuss this matter
Kindly note that we do give our policy holders the chance to nominate friends and family members for a promotional gift. This is NOT a policy and simply serves as a way to provide more information about who we are and what we do. As we work on the referral basis, we do ask some questions for market research purposes. Only after you have received your gift, might you be contacted by our sales team and offered a policy.
Your ID number is asked, as it is a unique number which can help trace your gift and ensure that no duplicates are sent out. As part of the gift, we also send out a guide on efficient banking and how to save using the account you have.
We are a registered FSP and all our conduct is in line with current FSCA and POPIA legislation.
Kindly note that your details have been removed and nothing will be sent out to you
Please feel free to contact us if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor