JMdV
Jacques Malan de Vos
1 reviews | Active since Oct 2013
16 Aug 2020, 20:42
Platinum life ****
Platinum life are such chance takers. Through their desperation and forcing people to give referrals and gifts they force people to take policies that they don't want. My wife was fooled into a policy and they have taken money from her account. She doesn't work and cant work. She had R300 in her account that she has been saving and now its gone with a debit order from Platinum life and they are going to continue to put debit orders through her account and she has no income. So what is going to happen now, she will get a bad name on her account will accumulate charges we have to pay. We haven't even got the policy from platinum life nor the gift.
Helpful (0)
Replies (3)0
Replies (3)Platinum Life's replyOfficial
18 Aug 2020, 11:47Dear Mr de Vos,
Thank you so much for taking my call regarding this matter.
I have confirmed on my side that the cancellation has been loaded and I am also following up regarding the call made to your wife and the conduct of the consultant
I apologize for any inconvenience caused.
Please feel free to give me a call if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call regarding this matter.
I have confirmed on my side that the cancellation has been loaded and I am also following up regarding the call made to your wife and the conduct of the consultant
I apologize for any inconvenience caused.
Please feel free to give me a call if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply18 Aug 2020, 11:47
Official
Dear Mr de Vos,
Thank you so much for taking my call regarding this matter.
I have confirmed on my side that the cancellation has been loaded and I am also following up regarding the call made to your wife and the conduct of the consultant
I apologize for any inconvenience caused.
Please feel free to give me a call if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call regarding this matter.
I have confirmed on my side that the cancellation has been loaded and I am also following up regarding the call made to your wife and the conduct of the consultant
I apologize for any inconvenience caused.
Please feel free to give me a call if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
JMdV
Jacques Malan de Vos's updateReviewer Update
19 Aug 2020, 10:26Thank you for following up and sorting out the problem. I appreciate the understanding in our situation.
JMdV
Jacques Malan de Vos's update19 Aug 2020, 10:26
Reviewer Update
Thank you for following up and sorting out the problem. I appreciate the understanding in our situation.
JMdV
Jacques Malan de Vos's updateReviewer Update
04 Nov 2020, 10:52Platinum Life called and cleared up the problem and refunded the money. Thank you platinum life
JMdV
Jacques Malan de Vos's update04 Nov 2020, 10:52
Reviewer Update
Platinum Life called and cleared up the problem and refunded the money. Thank you platinum life
