1 reviews | Active since Dec 2020
Platinum life ****
I received a call just now 11/96/2022 12:00 from a person working for umd telling me they calling on behalf of PLATINUM LIFE and I did not select my free gift so she will resend the SMS but before that she have to explain something to me . She went on explaining about the life policy and when she was done she already had my ID number I don’t know how . She then went on to ask me for banking details and the policy will start in August so I stopped her there and said I’m not agreeing to no policy so she continued to convince me to give her my account details which I refused. This is harassment and pathetic for platinum life to be trying to get clients in this manner. I hope and pray that I don’t be debited in the future. This is a **** because people who aren’t so well educated will forget they giving all their personal details and focus on the free gift only to realise a few months later that they being debited for a policy they did not want. Can someone from platinum life contact me to sort this mess out please .
I have received your review and I am sorry to hear about the experience you had with the sales team
Our policies are optional and you should never feel forced into providing your details if you are not interested. I have requested the call to follow up on the conduct of the consultant and I will also ensure that no policies are issued out in your name
As soon as the calls have been received. I will gladly provide more feedback
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and I am sorry to hear about the experience you had with the sales team
Our policies are optional and you should never feel forced into providing your details if you are not interested. I have requested the call to follow up on the conduct of the consultant and I will also ensure that no policies are issued out in your name
As soon as the calls have been received. I will gladly provide more feedback
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received the calls from our sales team and I would like to apologize for the manner i which the consultant handled the call. The policy is always optional and if you have other cover in place and you are not interested, that should be adhered to
Kindly note that nothing will be issued out in your name and I have escalated the call to our sales team to address with the consultant directly.
Please let me know if there is anything I can assist with further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received the calls from our sales team and I would like to apologize for the manner i which the consultant handled the call. The policy is always optional and if you have other cover in place and you are not interested, that should be adhered to
Kindly note that nothing will be issued out in your name and I have escalated the call to our sales team to address with the consultant directly.
Please let me know if there is anything I can assist with further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor