YI
Yasmin I
1 reviews | Active since Mar 2022
01 Oct 2024, 14:56
Platinum life ****s
I am so angry I'm actually shaking.so few months back a Guy called me about a gift I'm going to receive,but I will need to confirm my correct ID number and proof that I am south African.never did he say his going to debit my account.which they have been doing for the passed few months.I want my money back and I want Platinum life to pay me back my money.and they must stop debiting my account.
Helpful (0)
Replies (5)0
Replies (5)
Platinum Life's replyOfficial
01 Oct 2024, 15:35Dear Yasmin,
Thank you so much for taking our call regarding this matter.
Please note that a cancellation has been logged and a consultant will be in touch with you for a final confirmation. Kindly note I had a listen to the sales call and can confirm that the consultant fully explained the cover and benefits, confirming that you are taking a policy. I apologize if there was a misunderstanding but can gladly forward you the call with further feedback
Kindly advise if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking our call regarding this matter.
Please note that a cancellation has been logged and a consultant will be in touch with you for a final confirmation. Kindly note I had a listen to the sales call and can confirm that the consultant fully explained the cover and benefits, confirming that you are taking a policy. I apologize if there was a misunderstanding but can gladly forward you the call with further feedback
Kindly advise if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply01 Oct 2024, 15:35
Official
Dear Yasmin,
Thank you so much for taking our call regarding this matter.
Please note that a cancellation has been logged and a consultant will be in touch with you for a final confirmation. Kindly note I had a listen to the sales call and can confirm that the consultant fully explained the cover and benefits, confirming that you are taking a policy. I apologize if there was a misunderstanding but can gladly forward you the call with further feedback
Kindly advise if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking our call regarding this matter.
Please note that a cancellation has been logged and a consultant will be in touch with you for a final confirmation. Kindly note I had a listen to the sales call and can confirm that the consultant fully explained the cover and benefits, confirming that you are taking a policy. I apologize if there was a misunderstanding but can gladly forward you the call with further feedback
Kindly advise if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
YI
Yasmin I's updateReviewer Update
17 Oct 2024, 18:40You guys are not going to let My bank account to be left in peace neah.So you get another consultant to call me to offer me a lower premium she included that it covers accidental injury.i agreed.then got another call from another agent saying it doesn't cover accidental injury so who's fooling who??just leave me and my money alone.
YI
Yasmin I's update17 Oct 2024, 18:40
Reviewer Update
You guys are not going to let My bank account to be left in peace neah.So you get another consultant to call me to offer me a lower premium she included that it covers accidental injury.i agreed.then got another call from another agent saying it doesn't cover accidental injury so who's fooling who??just leave me and my money alone.
YI
Yasmin I's updateReviewer Update
17 Oct 2024, 18:43Life is too hard for me to just throw away my money.my dad just died of cancer and my mom is a pensioner.i have 3 brothers who are solely dependent on me.so please leave me alone.
YI
Yasmin I's update17 Oct 2024, 18:43
Reviewer Update
Life is too hard for me to just throw away my money.my dad just died of cancer and my mom is a pensioner.i have 3 brothers who are solely dependent on me.so please leave me alone.
YI
Yasmin I's updateReviewer Update
25 Oct 2024, 11:17- So Platinum life refuses to leave my account in peace, you debit my account again you foolish people 🤬🤬🤬 leave me alone with the little cents that I have.i have enough policy's already
YI
Yasmin I's update25 Oct 2024, 11:17
Reviewer Update
- So Platinum life refuses to leave my account in peace, you debit my account again you foolish people 🤬🤬🤬 leave me alone with the little cents that I have.i have enough policy's already
YI
Yasmin I's updateReviewer Update
25 Oct 2024, 11:22Platinum life please remove my number from your contact list because I will be doing a reversal today.i want nothing free from you I'm sick of this.
YI
Yasmin I's update25 Oct 2024, 11:22
Reviewer Update
Platinum life please remove my number from your contact list because I will be doing a reversal today.i want nothing free from you I'm sick of this.