DP
Daiyaan P

1 reviews | Active since Jan 2025

27 Jan 2025, 13:16

Platinum Life Promotion Gift - ****??

Hello,

Today I was contacted by a consultant from Platinum Life with number ending +27 ** ***2216 informing me that someone I know has referred a free promotion gift from Platinum Life. I found it very suspicious that I was asked for my employer physical address and my ID number and which bank I am with,etc. These are very confidential details being requested, does this not void the POPIA Act policy ??

When contacting the person who referred the gift, they confirm that they did not refer any promotional gift and does not know anything about this. The consultant said I would receive the gift within 2-4 weeks.

Please remove my number from Platinum Life database, i also wish to not receive any promotional gift and be contacted again. If I see any suspicious activity on my bank account I will contact the ***** department immediately and take legal action if necessary.

0
Replies (2)
Platinum Life
Platinum Life's reply27 Jan 2025, 13:23
Official
Dear Daiyaan, 

I have followed up regarding this matter and would like to provide some information. 

Kindly note that you were referred by a friend or family member for a promotional gift in November 2024. Our team contacted you today to confirm if you are interested and to capture the needed details. As per POPIA, the consultant would have advised why certain information has been requested and confirmed that you are under no obligation to provide any details. 

Please note that there is no deduction or policy linked to this, as it simply serves as a way for our company to provide more details about our products. You have been added to our Do Not Contact list as requested and nothing will be sent out 

Have a nice day 

Simone Venter
Client Relationship Specialist & Client Care Supervisor 
DP
Daiyaan P's update27 Jan 2025, 13:49
Reviewer Update
Appreciate it, thank you!