1 reviews | Active since Aug 2017

03 Apr 2018, 10:03

Platinum Life pleeg bedrog

Mense wees gewaarsku!Moenie met Platinum Life besigheid doen of eers oor die telefoon praat Nie.Moenie val vir hulle gratis geskenk storie, nie sonder dat jy ****rak geteken het begin hulle sommer geld af te trek.Klomp *****.Bel ********** 958 R.N.Jooste en maak julle bedrog reg.Ek sit met Callrecordings in my besit wat wys julle is *****s

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Replies (1)
Platinum Life
Platinum Life's reply03 Apr 2018, 14:47
Official

Dear Nadine,

Thank you for taking my call today.

As discussed we do not require signed contracts only a verbal go-ahead from a client during the sales call. A full legal closure is done with the client over the phone before we can legally deduct any premiums. The policy documents are subsequently delivered by courier to the client, who then has a 30-day legal review period. s

I have requested the sales calls to determine if the sales consultant followed the correct procedure, but your husband's policy has been logged for cancellation and no further premiums will be deducted.

Please contact me directly on *** for any further assistance.

Kind regards,

Tanja Yildirim

Client Care Manager

Platinum Life