PF
PILLAY F

1 reviews | Active since Oct 2013

16 Oct 2017, 15:16

platinum life makes promises they cant keep to.

i received a call from a consultant at platinum life about over 2 months ago who promised a promotional gift . he said it will take 3-6 weeks to deliver , however i did not receive any promotional gift . my dad currently is a platinum life member , and i think this is very poor service. i hope they treat their clients with respect and dignity in future.the consultant took down all my details and up until now i did not get any feedback

0
Replies (2)
Platinum Life
Platinum Life's reply26 Oct 2017, 16:57
Official

Dear Mr Pillay,

Thank you for taking my call today.

As discussed, there has been a delay in sending our your promotional gift but I have fast-tracked your details and you will be receiving an SMS within a week advising you of your gift.

Please contact me directly on *** or our call centre on ***for any further assistance.

Kind regards,

Tanja Yildirim

Client Care Manager

Platinum Life
Platinum Life's reply26 Oct 2017, 16:57
Official

Dear Mr Pillay,

Thank you for taking my call today.

As discussed, there has been a delay in sending our your promotional gift but I have fast-tracked your details and you will be receiving an SMS within a week advising you of your gift.

Please contact me directly on *** or our call centre on ***for any further assistance.

Kind regards,

Tanja Yildirim

Client Care Manager