LS
LN S
1 reviews | Active since Jan 2018
24 Apr 2019, 10:38
Platinum Life, leave me alone.
I don't know how many times I have to tell Platinum Life to take my number off their system. When they send an SMS telling you they're going to call you, they don't even give you an option to opt out. Surely this now constitutes harassment and is against the mobile marketing standards?
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Platinum Life's replyOfficial
25 Apr 2019, 13:58 Dear Lungelo, I have tried to contact you regarding this complaint, but have unfortunately not been successful. Kindly note that you were contacted as a friend or family member has nominated you to receive a promotional gift. The gift is optional and you can request not to be contacted at any time. There is no prior request found for your details to be added onto our do not contact list, but this has now been done and your details have also been removed off the floor. Please give me a call on *** if there is anything I can assist with Have a great day Simoné Venter Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply25 Apr 2019, 13:58
Official
Dear Lungelo, I have tried to contact you regarding this complaint, but have unfortunately not been successful. Kindly note that you were contacted as a friend or family member has nominated you to receive a promotional gift. The gift is optional and you can request not to be contacted at any time. There is no prior request found for your details to be added onto our do not contact list, but this has now been done and your details have also been removed off the floor. Please give me a call on *** if there is anything I can assist with Have a great day Simoné Venter Client Relationship Specialist & Client Care Supervisor