JN
Jo-Anne Nordin
1 reviews | Active since Nov 2013
13 Aug 2019, 16:00
Platinum Life - Isabella Garcia free gift
I am very disappointed Platinum life called me 4 weeks ago to advise that one of my friends nominated me to received a free cancer policy together with this a free gift of Isabella Garcia, I have received an sms with reference number for the Platinum life policy of R5000 and also with the web address of Isabella Garcia and 50% free discount when placing an order. when I follow up today in regards to the free gift you have to purchase something before getting anything? how does this work???? false advertising
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Platinum Life's replyOfficial
15 Aug 2019, 14:30Dear Jo-Anne,
Thank you so much for taking our calls regarding this matter.
As per your conversation with Marietjie, kindly note that we have arranged a resend and your gift will be delivered within the next 2 weeks.
Our promotional gifts are sent out at random and can vary from 50% off vouchers to products from our sister companies. This depends on what is currently being sent out by the referral department.
Please do not hesitate to contact me on *** if there is anything I can assist with
Have a great day
Kind Regards
Simone Venter
Client Relationship Specialist and Client Care Supervisor
Thank you so much for taking our calls regarding this matter.
As per your conversation with Marietjie, kindly note that we have arranged a resend and your gift will be delivered within the next 2 weeks.
Our promotional gifts are sent out at random and can vary from 50% off vouchers to products from our sister companies. This depends on what is currently being sent out by the referral department.
Please do not hesitate to contact me on *** if there is anything I can assist with
Have a great day
Kind Regards
Simone Venter
Client Relationship Specialist and Client Care Supervisor
Platinum Life's reply15 Aug 2019, 14:30
Official
Dear Jo-Anne,
Thank you so much for taking our calls regarding this matter.
As per your conversation with Marietjie, kindly note that we have arranged a resend and your gift will be delivered within the next 2 weeks.
Our promotional gifts are sent out at random and can vary from 50% off vouchers to products from our sister companies. This depends on what is currently being sent out by the referral department.
Please do not hesitate to contact me on *** if there is anything I can assist with
Have a great day
Kind Regards
Simone Venter
Client Relationship Specialist and Client Care Supervisor
Thank you so much for taking our calls regarding this matter.
As per your conversation with Marietjie, kindly note that we have arranged a resend and your gift will be delivered within the next 2 weeks.
Our promotional gifts are sent out at random and can vary from 50% off vouchers to products from our sister companies. This depends on what is currently being sent out by the referral department.
Please do not hesitate to contact me on *** if there is anything I can assist with
Have a great day
Kind Regards
Simone Venter
Client Relationship Specialist and Client Care Supervisor