LL
Ling L
1 reviews | Active since Jun 2011
07 Jan 2025, 12:34
Platinum life is running a life insurance racket
In the spirit of new year and getting admin sorted, I helped my mom with her documents and I came across a platinum life cover she has that only covers you for cancer, A complete racket of 740 a month, with a ridiculous money back fee she can only access in 2040 LOL. This is literally money-laundering and so indicative of platinum life, preying on my mother's trauma of family members dying of cancer and bamboozling her to only take a policy that covers for cancer solely, and banking over 700 rand from her and then increasing by 10% annually, there is no real benefit, just a floral pamphlet and lies. I am sick to my stomach. SIES
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Replies (2)
Platinum Life's replyOfficial
07 Jan 2025, 13:02Dear Ling,
Thank you so much for taking my call.
As discussed, please note that we specialize in risk cover and offer benefits like our Female cancer cover. The benefits will be discussed in the sales call and all documentation sent out, to ensure that our policy holders are fully aware of what their policy entails. With instruction from the policy holder, we can gladly request any calls made to her and follow up on what was discussed when she initially consented to the policy.
Please note that we are a registered FSP and all our conduct is in line with current FSCA and POPIA legislation.
You are welcome to reach out to me if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist and Client Care Supervisor
Thank you so much for taking my call.
As discussed, please note that we specialize in risk cover and offer benefits like our Female cancer cover. The benefits will be discussed in the sales call and all documentation sent out, to ensure that our policy holders are fully aware of what their policy entails. With instruction from the policy holder, we can gladly request any calls made to her and follow up on what was discussed when she initially consented to the policy.
Please note that we are a registered FSP and all our conduct is in line with current FSCA and POPIA legislation.
You are welcome to reach out to me if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist and Client Care Supervisor
Platinum Life's reply07 Jan 2025, 13:02
Official
Dear Ling,
Thank you so much for taking my call.
As discussed, please note that we specialize in risk cover and offer benefits like our Female cancer cover. The benefits will be discussed in the sales call and all documentation sent out, to ensure that our policy holders are fully aware of what their policy entails. With instruction from the policy holder, we can gladly request any calls made to her and follow up on what was discussed when she initially consented to the policy.
Please note that we are a registered FSP and all our conduct is in line with current FSCA and POPIA legislation.
You are welcome to reach out to me if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist and Client Care Supervisor
Thank you so much for taking my call.
As discussed, please note that we specialize in risk cover and offer benefits like our Female cancer cover. The benefits will be discussed in the sales call and all documentation sent out, to ensure that our policy holders are fully aware of what their policy entails. With instruction from the policy holder, we can gladly request any calls made to her and follow up on what was discussed when she initially consented to the policy.
Please note that we are a registered FSP and all our conduct is in line with current FSCA and POPIA legislation.
You are welcome to reach out to me if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist and Client Care Supervisor
LL
Ling L's updateReviewer Update
07 Jan 2025, 14:51Hi, as discussed we are cancelling post-haste. This automated response should go to the "rethink" file. We prefer not to be associated with organisations like Platinum Life with this kind of dealings. Sies. I prefer to believe my mother who was shocked to hear her cover is so limited. In the rush for sales have more discernment and be open fully. Glad she is cancelling.
LL
Ling L's update07 Jan 2025, 14:51
Reviewer Update
Hi, as discussed we are cancelling post-haste. This automated response should go to the "rethink" file. We prefer not to be associated with organisations like Platinum Life with this kind of dealings. Sies. I prefer to believe my mother who was shocked to hear her cover is so limited. In the rush for sales have more discernment and be open fully. Glad she is cancelling.