AR
Adriaan R

1 reviews | Active since Oct 2011

30 Mar 2015, 09:44

PLATINUM LIFE IS GREEDY

PLATINUM LIFE DID TRY AND SEND ME SOMETHING WITH A COURIER SERVICE TO TRY AND CONVINCE ME INTO TAKING INSURANCE THAT I DID NOT NEED.AFTER 8WEEKS I PHONED PLATINUM LIFE AND TOLD THEM THEY MUST STOP EVERYTHING AND THEY MUST NOT DEDUCT ANYTHING FROM MY ACCOUNT!!! A RANDOM COURIER SERVICE DID PHONED ME AND TOLD ME THEY HAVE A PARCELL FOR ME AND I HAD TO DRIVE AROUND LOOKING FOR THE COURIER SERVICE.IF I KNEW IT WAS FOR THIS I WOULD HAVE TOLD THE COURIER TO RETURN TO SENDER!!! PLATINUM LIFE MUST REFUND ME 100% OF THE PREMIUM THAT THEY TOOK COMPLETE WITH BANK CHARGES!!PLATINUM LIFE MUST STOP ANY TYPE OF DEBIT ORDER WHAT SO EVER FROM MY ACCOUNT!!!

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Replies (1)
Platinum Life
Platinum Life's reply30 Mar 2015, 10:03
Official
Hello Adriaan!,

Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.

Your concern will be looked into and a client care consultant will contact to assist you.

Kind Regards
Your Client Care Team
Platinum Life