Platinum life is a joke
I have been receiving countless calls from Platinum life. I receive a call last week and told them I don't want a policy or any product from them. I received another call today and when I asked them to please take me off their system and not phone me again, the lady on the phone stopped talking to me and just left the call running. I decided to waste their time and just put the phone next to me on loud speaker. After about 5 minutes of no communication from the woman she hung up.
The service is disgusting and platinum life is a joke
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Platinum Life's replyOfficial
27 May 2021, 06:43Dear Bruce,
I have received your complaint and have been looking into this matter from my side.
Kindly note that I am unable to find any recent calls made from our referral or sales team to the number provided. I am following up with our sister companies as well, to ensure that we locate and address this behavior. I apologize for any inconvenience caused.
Please note that your details have been added to the Do Not Contact list.
Feel free to contact me if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and have been looking into this matter from my side.
Kindly note that I am unable to find any recent calls made from our referral or sales team to the number provided. I am following up with our sister companies as well, to ensure that we locate and address this behavior. I apologize for any inconvenience caused.
Please note that your details have been added to the Do Not Contact list.
Feel free to contact me if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply27 May 2021, 06:43
Official
Dear Bruce,
I have received your complaint and have been looking into this matter from my side.
Kindly note that I am unable to find any recent calls made from our referral or sales team to the number provided. I am following up with our sister companies as well, to ensure that we locate and address this behavior. I apologize for any inconvenience caused.
Please note that your details have been added to the Do Not Contact list.
Feel free to contact me if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and have been looking into this matter from my side.
Kindly note that I am unable to find any recent calls made from our referral or sales team to the number provided. I am following up with our sister companies as well, to ensure that we locate and address this behavior. I apologize for any inconvenience caused.
Please note that your details have been added to the Do Not Contact list.
Feel free to contact me if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor