MS
MIEDEL S
1 reviews | Active since Nov 2024
26 May 2025, 12:28
Platinum life *****ing my money
I got a call sometime last year from somebody from Platinum life. She tried to give me life cover. I did tell her that i was not interested in that time. They however they did debit my account three times. I am very upset over this because looks like the lady that helped me wanted commission and just put it through as a policy. My account was debited and I dont unfortunately have an income as I am unemployed but now Platinum life is ****ming me and taking my money for nothing. Please credit those payments back to my accoujnt and close that account. The lady that sold me that policy is a **** and ***** and what she did was wrong.
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Replies (2)
Platinum Life's replyOfficial
26 May 2025, 13:36Thank you so much for taking my call regarding this matter.
Please note that a cancellation has been processed and all further premiums have been stopped with immediate effect, The calls made to you regarding the policy have been requested and will be sent through with further feedback as soon as it has been received
You are welcome to contact me at any time if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Please note that a cancellation has been processed and all further premiums have been stopped with immediate effect, The calls made to you regarding the policy have been requested and will be sent through with further feedback as soon as it has been received
You are welcome to contact me at any time if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply26 May 2025, 13:36
Official
Thank you so much for taking my call regarding this matter.
Please note that a cancellation has been processed and all further premiums have been stopped with immediate effect, The calls made to you regarding the policy have been requested and will be sent through with further feedback as soon as it has been received
You are welcome to contact me at any time if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Please note that a cancellation has been processed and all further premiums have been stopped with immediate effect, The calls made to you regarding the policy have been requested and will be sent through with further feedback as soon as it has been received
You are welcome to contact me at any time if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
MS
MIEDEL S's updateReviewer Update
26 May 2025, 13:40Thank you so much. As soon as those premiums that were deducted gets refunded back I will remove the post from Hellopeter. We have on numerous occassions asked to be contacted and this was our only way to get fast feedback. Thank you. Premiums has been stopped but needs to be refunded
MS
MIEDEL S's update26 May 2025, 13:40
Reviewer Update
Thank you so much. As soon as those premiums that were deducted gets refunded back I will remove the post from Hellopeter. We have on numerous occassions asked to be contacted and this was our only way to get fast feedback. Thank you. Premiums has been stopped but needs to be refunded