CM
Caron M

1 reviews | Active since Aug 2010

26 Nov 2019, 13:10

Platinum Life - I DO NOT WANT YOUR PRODUCT!!

I have asked you to PLEASE remove my contact details from your list which you kindly said that you had done. I'm STILL receiving calls from some 3rd party company wanting to explain the policy after I have CLEARLY stated that I don't want anything to do with you. Please spare the embarrassment for the call center individuals who I can hear are trying their best to sell this nonsensical product for women's cancer only. Even after 9 years... I DO NOT WANT YOUR PRODUCT and in 9 yrs time I STILL WONT WANT YOUR PRODUCT!!! Please.. Leave me alone!

0
Replies (3)
Platinum Life
Platinum Life's reply26 Nov 2019, 14:51
Official
Dear Caron, 

Thank you so much for taking my call today. 

I have added your details onto our do not contact list and have requested for the sales department to remove it from the floor. 

Our policies are always optional and you should never feel obligated or pressured to take anything if you are not interested. 

As soon as I have received confirmation from our sales team, I will give you a call to confirm 

You are more than welcome to contact me if there is anything I can assist with 

Have a great day 

Kind Regards

Simone Venter 
Client Relationship Specialist & Client Care Supervisor 


CM
Caron M's update18 Feb 2020, 13:19
Reviewer Update
Thanks Simone!! This was sorted and I am no longer receiving unsolicited calls on behalf of Platinum :)
Platinum Life
Platinum Life's reply18 Feb 2020, 15:19
Official
Perfect! I am so glad that everything has been sorted out! Please let me know if there is anything else I can assist with :)