TT
Thandi T
1 reviews | Active since Aug 2024
15 Aug 2024, 15:02
Platinum life I am not happy with this company anymore
Platinum life I am not happy with this company anymore. They gave me a gift of perfume which came with lot of cost I got a rash by using the perfume n I made it clear that I have eczema. When I call to them I am no longer interest in the policy they are forcing me . Why would they force me . First they took my money before time now their products gave me a huge burn .
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Platinum Life's replyOfficial
15 Aug 2024, 15:21Dear Thandi,
I have received your review and have spoken to the policy holder regarding this matter.
As discussed, please note that the policy was cancelled as the conversation with our consultant today. They will always advise on all available options to ensure that you can make an informed decision, but the policy is optional. I apologize if there was any misunderstanding and have asked her to call back to confirm
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have spoken to the policy holder regarding this matter.
As discussed, please note that the policy was cancelled as the conversation with our consultant today. They will always advise on all available options to ensure that you can make an informed decision, but the policy is optional. I apologize if there was any misunderstanding and have asked her to call back to confirm
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply15 Aug 2024, 15:21
Official
Dear Thandi,
I have received your review and have spoken to the policy holder regarding this matter.
As discussed, please note that the policy was cancelled as the conversation with our consultant today. They will always advise on all available options to ensure that you can make an informed decision, but the policy is optional. I apologize if there was any misunderstanding and have asked her to call back to confirm
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have spoken to the policy holder regarding this matter.
As discussed, please note that the policy was cancelled as the conversation with our consultant today. They will always advise on all available options to ensure that you can make an informed decision, but the policy is optional. I apologize if there was any misunderstanding and have asked her to call back to confirm
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor