Platinum Life has been very accommodating

Dear Madeleine, 

Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found Platinum Life accommodating and that our team provided you with friendly service.

We do apologise for the delays you experienced when waiting for a response. We understand how important it is to receive timely feedback and appreciate you bringing this to our attention. We’ll continue working to improve our response times and provide the level of service our policyholders deserve.

Thank you for your support and for sharing your experience with us.
Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor