MP
Monique P
1 reviews | Active since Jun 2021
17 Jun 2021, 13:51
Platinum Life Harassment
I am so fed up with Platinum Life calling me for some free gift and then sign me up to some nonsense.
I've sent an email previously asking them to PLEASE stop calling me. This went well for a month or so amd now it has been two weeks that I receive at least 3 calls a day. Non-stop!
I've sent an email once again asking them to please flag my number or to remove it, but this time it seems to have fallen on deaf ears.
I cannot deal with this constant harassment! Even with Truecaller they still keep calling!
I honestly wish that they will get the message and just let me be! ?
Helpful (0)
Replies (3)0
Replies (3)
Platinum Life's replyOfficial
17 Jun 2021, 14:00Dear Monique,
I have received your complaint and have added your details to our do not contact list.
Kindly note that I am unable to trace any calls made from our side to your number in the last month, but I am also following up with our sales team. I have reached out via email as well to get a bit more information to ensure that this can be addressed.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and have added your details to our do not contact list.
Kindly note that I am unable to trace any calls made from our side to your number in the last month, but I am also following up with our sales team. I have reached out via email as well to get a bit more information to ensure that this can be addressed.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply17 Jun 2021, 14:00
Official
Dear Monique,
I have received your complaint and have added your details to our do not contact list.
Kindly note that I am unable to trace any calls made from our side to your number in the last month, but I am also following up with our sales team. I have reached out via email as well to get a bit more information to ensure that this can be addressed.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and have added your details to our do not contact list.
Kindly note that I am unable to trace any calls made from our side to your number in the last month, but I am also following up with our sales team. I have reached out via email as well to get a bit more information to ensure that this can be addressed.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's replyOfficial
21 Jun 2021, 14:01Dear Monique,
Thank you so much for providing further information and giving me a chance to address this matter.
As discussed, please note that your details have been added to the Do Not Contact list for our sales department and no further calls will be made to you
Please do not hesitate to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for providing further information and giving me a chance to address this matter.
As discussed, please note that your details have been added to the Do Not Contact list for our sales department and no further calls will be made to you
Please do not hesitate to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply21 Jun 2021, 14:01
Official
Dear Monique,
Thank you so much for providing further information and giving me a chance to address this matter.
As discussed, please note that your details have been added to the Do Not Contact list for our sales department and no further calls will be made to you
Please do not hesitate to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for providing further information and giving me a chance to address this matter.
As discussed, please note that your details have been added to the Do Not Contact list for our sales department and no further calls will be made to you
Please do not hesitate to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
MP
Monique P's updateReviewer Update
21 Jun 2021, 14:21Thank you Simone.
I highly appreciate your quick response and help.
Your bosses need to re-think your pay and give you a raise for all the trouble you have to go through ?
Thanks for your trouble and to get me on the Do Not Contact list.
Much appreciated.
I highly appreciate your quick response and help.
Your bosses need to re-think your pay and give you a raise for all the trouble you have to go through ?
Thanks for your trouble and to get me on the Do Not Contact list.
Much appreciated.
MP
Monique P's update21 Jun 2021, 14:21
Reviewer Update
Thank you Simone.
I highly appreciate your quick response and help.
Your bosses need to re-think your pay and give you a raise for all the trouble you have to go through ?
Thanks for your trouble and to get me on the Do Not Contact list.
Much appreciated.
I highly appreciate your quick response and help.
Your bosses need to re-think your pay and give you a raise for all the trouble you have to go through ?
Thanks for your trouble and to get me on the Do Not Contact list.
Much appreciated.