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afika D
1 reviews | Active since Jul 2019
02 Feb 2021, 08:36
PLATINUM LIFE GIFTS CALLS
I rescently got a call from platinum life and wanting my personal details along with my work address i did not give them the address but only realised later that I had given them my bank name which I do not understand why they would want those details if they giving a free gift which we all know in this country there is nothing for free.
I am looking out for a debit on my account as I also saw a review here on hello peter the lady says they send you out active policy documents with a 30 day review i also wish peolple can stop giving out peoples numbers without theire conscent
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Platinum Life's replyOfficial
02 Feb 2021, 11:19Dear Afika,
I have received your complaint and would like to provide more information regarding this matter.
We give our policyholders the chance to nominate friends and family members for a promotional gift. This is obligation and cost-free and serves as a way to provide more information about who we are and what we do. After you have received your gift, you might get contacted by our sales department and offered a policy.
As explained in the call, as part of your gift we also send out a guide to efficient banking and how to save using the account you have. The consultant simply asks which bank you are with to ensure that the most relevant information is provided to you.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide more information regarding this matter.
We give our policyholders the chance to nominate friends and family members for a promotional gift. This is obligation and cost-free and serves as a way to provide more information about who we are and what we do. After you have received your gift, you might get contacted by our sales department and offered a policy.
As explained in the call, as part of your gift we also send out a guide to efficient banking and how to save using the account you have. The consultant simply asks which bank you are with to ensure that the most relevant information is provided to you.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Feb 2021, 11:19
Official
Dear Afika,
I have received your complaint and would like to provide more information regarding this matter.
We give our policyholders the chance to nominate friends and family members for a promotional gift. This is obligation and cost-free and serves as a way to provide more information about who we are and what we do. After you have received your gift, you might get contacted by our sales department and offered a policy.
As explained in the call, as part of your gift we also send out a guide to efficient banking and how to save using the account you have. The consultant simply asks which bank you are with to ensure that the most relevant information is provided to you.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide more information regarding this matter.
We give our policyholders the chance to nominate friends and family members for a promotional gift. This is obligation and cost-free and serves as a way to provide more information about who we are and what we do. After you have received your gift, you might get contacted by our sales department and offered a policy.
As explained in the call, as part of your gift we also send out a guide to efficient banking and how to save using the account you have. The consultant simply asks which bank you are with to ensure that the most relevant information is provided to you.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor