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Ashké ashkelouw

1 reviews | Active since Aug 2025

14 Aug 2025, 10:08

Platinum Life generally receives positive feedback, particularly regarding their customer service and claims process during challenging times, such as cancer diagnoses

Platinum Life generally receives positive feedback, particularly regarding their customer service and claims process during challenging times, such as cancer diagnoses.Platinum Life is lauded for going beyond financial assistance, with customers reporting regular check-ins and even gifts to offer emotional support. Platinum Life's customer testimonials and reviews overwhelmingly reflect positive experiences, particularly in terms of their support and claims process during challenging times. The company appears to prioritize customer satisfaction and offers a valuable service to those facing health-related financial burdens. However, potential areas like career progression and sales practices may warrant further consideration.

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Replies (1)
Platinum Life
Platinum Life's reply14 Aug 2025, 10:43
Official
Dear Ashké, 

Thank you for sharing your thoughtful review of Platinum Life. We truly value your recognition of our commitment to supporting clients, particularly during difficult times, and are grateful that our customer service, claims process, and ongoing care have made a meaningful difference. Our goal has always been to provide more than just financial assistance by offering empathy, support, and reassurance when it is needed most.

We also appreciate your feedback regarding career progression and sales practices. At Platinum Life, we are continuously working to improve both our employee experience and the way we serve clients, and insights like yours help us identify opportunities for growth.

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor