JH
Jonathan H
1 reviews | Active since Jan 2018
26 Oct 2020, 22:33
Platinum Life Free Gift
I received a call on the 13th October 2020 from Platinum Life advising me that I was referred by a friend to receive a free promotional gift. The agent asked me for all my personal details including my ID and Salary information. It's been 2 weeks and I'm worried now, because I have not received the notification regarding a promised voucher. Please can someone assist as I think I have been ****med.
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Platinum Life's replyOfficial
27 Oct 2020, 07:46Dear Jonathan,
I have received your complaint and would like to provide some information regarding this matter.
You were contacted on the 13th of October 2020 regarding a promotional gift. After providing your details, an SMS will be sent out within the next 4-6 weeks with more information, so you are still set to receive it. This is due to our sms' being sent out in batches.
Please note that we are a registered FSP and all our conduct is in line with current FSCA legislation. When you are referred for a promotional gift, we use it as an opportunity to also provide more information about our company and products.
Please let me know if there is anything else I can assist with or any further information I can provide
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some information regarding this matter.
You were contacted on the 13th of October 2020 regarding a promotional gift. After providing your details, an SMS will be sent out within the next 4-6 weeks with more information, so you are still set to receive it. This is due to our sms' being sent out in batches.
Please note that we are a registered FSP and all our conduct is in line with current FSCA legislation. When you are referred for a promotional gift, we use it as an opportunity to also provide more information about our company and products.
Please let me know if there is anything else I can assist with or any further information I can provide
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply27 Oct 2020, 07:46
Official
Dear Jonathan,
I have received your complaint and would like to provide some information regarding this matter.
You were contacted on the 13th of October 2020 regarding a promotional gift. After providing your details, an SMS will be sent out within the next 4-6 weeks with more information, so you are still set to receive it. This is due to our sms' being sent out in batches.
Please note that we are a registered FSP and all our conduct is in line with current FSCA legislation. When you are referred for a promotional gift, we use it as an opportunity to also provide more information about our company and products.
Please let me know if there is anything else I can assist with or any further information I can provide
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some information regarding this matter.
You were contacted on the 13th of October 2020 regarding a promotional gift. After providing your details, an SMS will be sent out within the next 4-6 weeks with more information, so you are still set to receive it. This is due to our sms' being sent out in batches.
Please note that we are a registered FSP and all our conduct is in line with current FSCA legislation. When you are referred for a promotional gift, we use it as an opportunity to also provide more information about our company and products.
Please let me know if there is anything else I can assist with or any further information I can provide
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor