1 reviews | Active since May 2024
PLATINUM LIFE FOR WOMEN
Telemarketer contacted me about a special policy for cancers Happily joined and felt secured in the thought that if I should get cancer, myself or my husband, without the ability to earn, there is a policy to cover immediate living expenses for a while. My sister, and every other woman I am close to, is referred by me. My sister develops skin cancer in her face. We contact them, Platinum life then informs us - SORRY the only exclusion to the policy is actually SKIN CANCER" and existing condition at the time of taking out the policy. Oh, well.... what can one do, but at least now we know ... Annually we get calls to increase our 'COVER' resulting in higher premium. So today I get a call again to tell me I now have 396k cover and it should be increased for my FEMALE CANCERS Me: hmmm FEMALE CANCERS does this policy only cover FEMALE cancers? Caller (Pieter) : Yes...... It only covers Philopena Tubes, Cervix, Ovarian Cancer and Breast Cancer Me: WHAT??? so if I get something like Colon Cancer this policy does not cover me???? Caller (Pieter): No, unfortunately NOT Me: In that case, PLEASE CANCEL MY POLICY, this now after you have saddled me with monthly debit orders for **** from Isabella Garcia which I keep returning because I did NOT ORDER it amounting to almost R4000 a month now, and you initially advising me that once I turn 65 I get half my premiums back which never happened now 2 years on? At this point I realised I was no longer connected to Pieter, many attemps to call him back ends in CALL ENDED.
so on the off change at almost 70, if I get Breast Cancer, I might, just might, if a new story does not realise, get some benefit from my hard earned money to pay a policy which is bull****!
so on the off change at almost 70, if I get Breast Cancer, I might, just might, if a new story does not realise, get some benefit from my hard earned money to pay a policy which is bull****!
I was unable to get a hold iof you again this afternoon, but I will be in touch tomorrow to discuss this matter directly with you.
Bearing in mind the dangers that are facing women today, Platinum Life has created the Female Cancer Policy. Our policies are specialized and only cover the following cancers: Breast, Cervix, Fallopian Tubes, Ovarian, Bladder, Kidneys, Uterus and *******.
We have always prided ourselves on being upfront about our cover, how it works and we ensure that this information is disclosed on our website, in all calls and our policy documentation.
I have requested and listened to the calls made to you in 2019 before the commencement of the policy. In these calls, the consultant does advise on the cancers covered and also discusses the policy and benefits in details. A full legal closure is done and documentation was sent out via courier with the terms and conditions. I have arranged to send these calls and documents via email to ensure that you have full access to all this information as well.
Your money back benefit is an added extra on your policy and will pay out on the maturity of the policy, should it be in force and claim free. This date is disclosed in the calls, confirmed in the policy documentation and is set when the policy starts.
I have processed a cancellation on your policy as requested and all further premiums have been stopped with immediate effect. I apologize if the call you had with the consultant today cut and I have requested the call to also follow up on this.
Please keep an eye out for my call tomorrow and my email with all the information. I would like to address this matter with you directly and provide any needed information and clarity
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I was unable to get a hold iof you again this afternoon, but I will be in touch tomorrow to discuss this matter directly with you.
Bearing in mind the dangers that are facing women today, Platinum Life has created the Female Cancer Policy. Our policies are specialized and only cover the following cancers: Breast, Cervix, Fallopian Tubes, Ovarian, Bladder, Kidneys, Uterus and *******.
We have always prided ourselves on being upfront about our cover, how it works and we ensure that this information is disclosed on our website, in all calls and our policy documentation.
I have requested and listened to the calls made to you in 2019 before the commencement of the policy. In these calls, the consultant does advise on the cancers covered and also discusses the policy and benefits in details. A full legal closure is done and documentation was sent out via courier with the terms and conditions. I have arranged to send these calls and documents via email to ensure that you have full access to all this information as well.
Your money back benefit is an added extra on your policy and will pay out on the maturity of the policy, should it be in force and claim free. This date is disclosed in the calls, confirmed in the policy documentation and is set when the policy starts.
I have processed a cancellation on your policy as requested and all further premiums have been stopped with immediate effect. I apologize if the call you had with the consultant today cut and I have requested the call to also follow up on this.
Please keep an eye out for my call tomorrow and my email with all the information. I would like to address this matter with you directly and provide any needed information and clarity
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Cancelled, over and done with, and feel cheated.
Cancelled, over and done with, and feel cheated.