lT
lerato T

1 reviews | Active since Jan 2018

16 Mar 2022, 10:28

PLATINUM LIFE FALSE PROMOTIONAL GIFTS

I received an sms that my Friend gave them my number and they called 2 days later and told me that they were sending me a free gift and that I must give them my id number in order to differentiate my gift from others. They said I will receive another sms within few minutes to choose a gift. I never received any sms or a call.I tried calling that same number but its not going through. I am now worried as to what they did with my ID number. Its been a week already and I really cannot rest- i hope no fraut was done in my name

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Replies (1)
Platinum Life
Platinum Life's reply16 Mar 2022, 13:53
Official
Dear Lerato, 

Thank you so much for taking my call 

Kindly note that you were contacted on the 9th of March and your details were captured by our referral team. An SMS with your voucher will be sent out within 4-6 weeks from when you are contacted so please keep an eye out 

I do apologize that the consultant did not advise correctly regarding the turnaround time, but please note that I will follow up regarding this 

If you have any further questions, please feel free to call our team on ***and they will gladly assist further 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor