PLATINUM LIFE DEDUCTING MONEY FROM A DEBIT ORDER FOR A POLICY WE DON'T EVEN KNOW FOR WHAT AND WE DEFNITELY NEVER SIGNED FOR OR GAVE PERMISSION FOR.. ABSOLUTELY PATHETIC

HOW ON EARTH CAN PLATINUM LIFE SET UP A DEBIT ORDER FROM YOU ACCOUNT IF YOU DID NOT GIVE PERMISSION AT ALL OR DON'T EVEN KNOW WHAT THE MONEY ARE DEDUCTED FOR?? THIS IS ABSOLUTELY BULL****. SO THEN ANYONE CAN DO AS THEY LIKE AND SET UP DEBIT ORDERS FROM YOUR ACCOUNT LEFT AND RIGHT. WOW I CAN'T BELIEVE IT. IF I WANT LIFE INSURANCE OR A SPECIFIC COVER I WILL GO TO MY OWN INSURANCE COMPANY AND WILL DEFNITELY SIGN DOCUMENTS AND KNOW EXACTLY WHAT IT IS FOR. MY HUSBAND NEVER SIGNED A SINGLE FORM FROM YOU NEIGHER DID HE GIVE YOU ANY BANKING DETAILS OR PERMISSION. SO HOW DID THIS HAPPEN. WE HARDLY EVERER SPEAK TO YOUR MARKETING TEAM BECAUSE THEY TEND TO PHONE ON THE MOST INCONVENIENT TIMES AT WORK OR 20H00 AT NIGH AND ARE RUDE WHEN YOU SAY NO THANK YOU. PLEASE THIS MUST STOP. THIS IS NOTHING ELSE THAT *****ING OR *****. BECAUSE OF THIS I WILL NEVER EVEN THINK ABOUT SUPPORTING YOU. ABSA JUST SAY REVERSE THE DEBIT ORDER AND THEY ARE AWARE OF THIS PROBLEM. THIS MUST STOP.