1 reviews | Active since Aug 2018
Platinum Life Debit orders *****
Platinum life contacted me in regards to a life policy. The lady said that if I am interested that I must give them a call but just to make sure she asked me to confirm my details?? I have never given any information to them but she was able to give me all the information about myself and my banking details?? I asked where they got the information and when she was not able to tell me then I said that I am not interested. At the beginning of this month I got a debit order from Platinumlife. How on earth is it possible for Platinumlife to confirm a debit order if I never gave any information to then and never signed any documentation to confirm this?? Surely this must be *****?
Dear Eben
Thank you for sharing your concerns and we see it as an opportunity to improve our service.
Your concern will be looked into by our Client Relationship Specialist, Simone, who will contact you and provide you with feedback as soon as possible.
Kind Regards
Your Client Care Team
Platinum Life
Dear Eben
Thank you for sharing your concerns and we see it as an opportunity to improve our service.
Your concern will be looked into by our Client Relationship Specialist, Simone, who will contact you and provide you with feedback as soon as possible.
Kind Regards
Your Client Care Team
Platinum Life
