JW
Joselyn W

1 reviews | Active since Jul 2015

26 Oct 2022, 11:07

Platinum life cover

Platinum life is the biggest **** and they are bullies.. There's a guy called Gerhard that has been calling my mother forcing her to take a insurance telling her that she is old and she needs to take out the cancer insurance.. Up to a point that she was crying telling me that they keep on calling her and forcing her to take the insurance and I am very angry that this is happening to her.. They don't take no for an answer and he calls her almost everyday telling her to take it...the last call I took over and I hope that will keep him from calling.. The number that he used today was ***

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Replies (1)
Platinum Life
Platinum Life's reply26 Oct 2022, 12:18
Official
Dear Joselyn

I have received your review and I am so sorry to read about the experience your mother has with us 

Our policies are always optional and a client should never feel pressured into taking it out. I have requested the calls that have been made to her and will also give her a call from my side to further address this matter 

Thank you for brining this under our attention and providing us with the opportunity to address it 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor