AV
Aldrin V

1 reviews | Active since Apr 2024

25 Apr 2024, 11:39

Platinum Life Con artists

Platinum life called me saying they got my nr from a friend, they said they're offering me a free gift and I don't have to agree to anything . After a while a consultant named Tania called me, she was nice in her approach n I was very open to listen to her but very unprofessional. She wanted me to agree to something I don't fully understand, the more I told her I don't understand what I'm agreeing to. PLEASE send me documentation to review, she said she can only send me documentation after I agree and the more I told her I do not understand the more she got frustrated and finally told me to have a nice day and she dropped the phone in my ear. I now firmly believe they are con artist or just plain unprofessional and I do not recommend them. They are unprofessional, please stay away from them. If I could give them 0 stars I would

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Replies (1)
Platinum Life
Platinum Life's reply25 Apr 2024, 14:17
Official
Dear Aldrin, 

Thank you so much for taking my call regarding this matter. 

I have sent you an email confirming what was discussed. In order for policy documentation to be sent out, you would need to confirm that you are interested in taking out the policy and provide your details. After receiving the documentation, you will enjoy a 30-day review period before the policy is set to commence. I apologize if this was not fully explained and will esclate the call and manner in which the call ended to our sales team 

Please do not hesitate to contact me if there is anything else we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor