Platinum Life Cancer Policy

I have a cancer policy with Platinum Life for about 7 years. I received a phone call from one of their agents to inform me that my premium wil increase to over R800 a month. I explained to the agent that I am a pensioner and cannot afford such a high premium without success. I then send them an email to cancel the policy. A few days later I received a phone call from Anke who was very understanding of my situation. She then helped me to change my policy to a more affordable amount which I accepted. If it was not for her understanding and help I would have lost the policy as well as all the payments made so far. I must commend Anke for the way she handled the situation as she was willing to listen to my situation and willingness to find a solution that will benefit both parties. Anke is a person who really cares about people. She is definitely an asset to Platinum Life. Thank you for your excellent service!!! Well done