SP
Saeeda P

1 reviews | Active since Jul 2020

01 Apr 2021, 10:41

Platinum Life - Cancer Cover

Recently, my policy came up for its annual review & being a pensioner with limited funds, I realised that I would not be able to afford & sustain the increased premiums. I requested a cancellation of my policy. Platinum Life's, very friendly consultant, Farhana advised me of another option with a reduced premium, which I accepted. Subsequently, I incurred some other medical costs which would be another monthly expense, making even the reduced premium a problem. I requested a 2nd cancellation. Farhana called me again, with further options at an even lower premium, which I accepted & am thankful to her for having at least some cancer cover. Farhana's very friendly & patient approach is highly commendable. Thank you Saeeda E Patel

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Replies (1)
Platinum Life
Platinum Life's reply01 Apr 2021, 16:36
Official
Dear Saeeda, 

Wow - this is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that  Farhana is so enthusiastic about delivering awesome service and we are so happy to have her on our team. 

I am so glad that she was able to assist with options that best suit your needs and to ensure that you are covered

May we always keep a smile on your face
  
Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor