RM
ROELANDI M

1 reviews | Active since Aug 2024

01 Aug 2024, 07:32

Platinum Life Bull S@#$

On the 24 of July 2024 I have received a call from Melcom at Platinum life for a free gift which I find hard to believe cause nothing is free in this life. Melcom was very nice and insured me of all the privacy matters they are taking etc. He said that they will provide me with some mails that I never received they knew everything about my my bank details and what car my husband drives which was a bit scary. I have received a message from them for Isabella Garcia R500 gift voucher and so on but ever since that day I still feel like there is something wrong I requested a call back from Isabella Garcia and Platinum Life to resolve this matter but nothing

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Replies (1)
Platinum Life
Platinum Life's reply01 Aug 2024, 08:13
Official
Dear Roelandi, 

Thank you so much for taking my call this morning. 

Kindly note that you were recently contacted for a policy with Platinum Life. Documentation will be sent out via email to ensure that you enjoy your 30-day review period before the policy is set to commence at the end of September 

I can understand that it is important to confirm that a valid call was made to you, especially when personal details are captured and I can confirm that our team spoke to you on the 24th of July 2024 regarding this policy. 

You are welcome to contact me if there is anything I can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor