JQ
John Q

1 reviews | Active since Aug 2021

14 Feb 2023, 17:13

Platinum life biggest ******* in the insurance industry.

I had been involved in a motor vehicle accident in 2015. In 2020 I was diagnosed with retina detachment. Submitted a claim and these ******* at Platinum Life rejected my claim. Ironic the deptment of labour contacted me this morning as this was an injury on duty and I had to see them today.

The same reports submitted to them and to this bunch of ******* which rejected my claim. WCL advised me today to submit all medical costs to reimburse my medical aid and all co payments and any costs which occured since 2015 after WCL had paid all medical costs after the vehicle accident.

Response from these ******* I must take it up with the ombads.

Now you pushed me to my limits and the challenge is on.

I highly recommend avoid these ******* even the 50 % reimbur*****t is bull**** lock at the contract they deduct all admin costs and the balance 50 % is reimbursed.

0
Replies (4)
Platinum Life
Platinum Life's reply16 Feb 2023, 06:57
Official
Dear Mr Quigley, 

Our claims are assessed based on the information received and the feedback provided in these reports, In order for a claim to be successful, it must meet the terms and conditions as per your policy documentation. You are welcome to supply any additional or supporting documents and our Claims team will gladly have a look at it 

I have asked a consultant from our Claims team to give you a call to further discuss this matter 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor 
JQ
John Q's update21 Feb 2023, 09:46
Reviewer Update
To date no communication back or call back from this pack of wolves.

Once again I warn the public of these *******.


JQ
John Q's update01 Mar 2023, 06:26
Reviewer Update
Todate still no response from these bunch of *******. I can't believe they debt my account this morning. If these ****holes could respond to a query the way they deduct premium there service levels would be great.


JQ
John Q's update17 Jul 2023, 21:02
Reviewer Update
Dearest platinum life please advise me why WCL has accepted my claim due to a motor vehicle accident but your biast team of wanna be medical doctors which don't know there ****s from there elbows. Next route now Ombudsman and fais.